000			00607nam a2200205Ia 4500
008			220516s9999 xx 000 0 und d
020			_a1403928622
041			_aeng
082			_a658.812 _bSHA/C
100			_aShainesh ,G
245		0	_aCustomer Relationship Management _b: A Strateigic Perspective _c / by G.Shainesh and Jagdish N. Sheth
260			_aDelhi : _bMacmillan Publishing Company, _c2006.
300			_axii,198p.
650			_aManagement
650			_aMarket economy
650			_aRelationship Management
650			_aService Economy
700			_aSheth ,Jagdish N.
942			_cBK
999			_c8462 _d8462