000			00634nam a2200193Ia 4500
008			220516s9999 xx 000 0 und d
020			_a0074630385
041			_aeng
082			_a004.068 _bBRA/I
100			_aBraithwaite,Timothy
245		0	_aInformation service Excellence Through TQM _b: Building Partnerships for Business Process Reenineering and Continuous Improvement _c / by Timothy Braithwaite
260			_aNew Delhi: _bMcGraw-Hill, _c1996.
300			_axxi,145p.
650			_aComputer Science
650			_aInformation Services
650			_aQuality Information
650			_aTotal Quality Management
942			_cBK
999			_c8355 _d8355