000 00448nam a22001697a 4500
005 20230409070756.0
008 230409b |||||||| |||| 00| 0 eng d
020 _a9781857390391
041 _aeng
082 _a025.52
_bCLA/T
100 _aClair, Guy St.
245 _aTotal Quality Management
_b: In Information Services
_c/ by Guy St Clair
250 _a1st ed.
260 _aLondon:
_bBowker Saur,
_c1997
300 _axxv,261p.
942 _cBK
999 _c15697
_d15697