| 000 | 00563nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 220516s9999 xx 000 0 und d | ||
| 020 | _a1403928622 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bSHA/C |
||
| 100 | _aShainesh, G. | ||
| 245 | 0 |
_aCustomer Relationship Management _b: A Strategic Perspective _c / by G. Shainesh and Jagdish N. Sheth |
|
| 260 |
_aDelhi: _bMacmillan, _c2006. |
||
| 300 | _axii, 198p. | ||
| 650 | _aCRM | ||
| 650 | _aCustomer Relation | ||
| 650 | _aManagement | ||
| 650 | _aManagement | ||
| 700 | _aSheth, Jagdish N. | ||
| 942 | _cBK | ||
| 999 |
_c13227 _d13227 |
||