Collier, David A. <br/><br/>
Service Management   :Operating Decisions 
/ by David A. Collier 
 - Englewood Cliff, New Jersey;  Prentice Hall, Inc.,  1987. 
 - xiii, 300p;25cm 
<br/><br/><label>ISBN: </label>0138069778 
<br/><br/><label>Dewey Class. No.: </label>658.5  / COL/S