Schmenner, Roger W. <br/><br/>
Production/Operations Management  : Concepts and Situations 
/ by Roger W. Schmenner 
 - 3rd ed. 
 - Chicago:   Science Research Associates,   1987. 
 - x, 742p. 
<br/><br/><label>ISBN: </label>057419570X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Mass Service<br/>Operation Strategy<br/>Production
<br/><br/><label>Dewey Class. No.: </label>658.5  / SCH/P